Privacy Policy

1. Introduction

Welcome to Erode Bazaar. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Erode Bazaar collects, uses, stores, and safeguards information when you use our website and mobile applications on Android and iOS devices.

2. Information We Collect

Personal Information

• Name
• Mobile Number
• Email Address
• Delivery Address
• Account Information

Device Information

• Device Model
• Operating System
• IP Address
• Browser Information
• App Version

Location Information

With your permission, we may collect location information to identify nearby stores, determine service availability, calculate delivery charges, and improve delivery services.

3. How We Use Your Information

• Process orders and deliveries.
• Manage your account.
• Provide customer support.
• Improve app performance and user experience.
• Send important notifications.
• Prevent fraud and misuse.
• Comply with legal requirements.

4. Push Notifications

Erode Bazaar may send push notifications regarding:

• Order confirmations
• Order status updates
• Delivery notifications
• Special offers and promotions
• Important service announcements

You may disable notifications at any time through your device settings.

5. App Permissions

6. Cookies & Tracking Technologies

We may use cookies, local storage, session storage, and similar technologies to maintain login sessions, remember preferences, improve performance, and enhance user experience.

7. Third-Party Services

We may use trusted third-party service providers including:

• Firebase Cloud Messaging (FCM)
• Google Maps Services
• Payment Gateway Providers
• Cloud Hosting Providers
• Analytics Services

8. Data Security

We use reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, disclosure, alteration, and destruction.

9. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Children's Privacy

Erode Bazaar does not knowingly collect information from children under the age of 13.

11. Your Privacy Rights

• Access your personal information.
• Update or correct information.
• Request deletion of your account.
• Withdraw permissions granted to the app.
• Contact us regarding privacy concerns.

12. Account & Data Deletion

Users may request deletion of their account and personal information by contacting us at:

Email: erodebazaar@gmail.com

We will process valid deletion requests within a reasonable timeframe, subject to legal and regulatory obligations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.